In order to start a refund process, please fill the below form.
Return & Refund Policy
Return, Refund, and Exchange Policy
We value your satisfaction and offer flexible return, refund, and exchange policies to ensure a positive shopping experience.
Important Notes:
Custom Orders: Due to the custom nature of our jackets, we cannot accept refunds or cancellations once production has begun.
Refund Timeframes: Refund requests must be submitted within 30 days of delivery. Please allow up to 45 days for the refund to be processed, with an average processing time of 15-20 days.
Refund Details: Refunds will be issued to the original payment method. You will receive a credit for the item's cost and applicable taxes, minus shipping and handling fees.
Store Credit: Customers returning items for a refund will receive 100% store credit.
Shipping Costs: Actual shipping costs will be deducted from refunds for returned items.
Sizing Issues: Exchanges are available for sizing issues, but a full refund may not be issued. Customers will be responsible for return shipping costs.
Damaged or Used Items: We cannot accept returns or exchanges for items that have been damaged or used by the customer.
Please note: Our policy may vary slightly depending on specific circumstances.
For more information or to initiate a return, please fill the form above or contact our customer support team.
We value your satisfaction and offer flexible return, refund, and exchange policies to ensure a positive shopping experience.
Important Notes:
Custom Orders: Due to the custom nature of our jackets, we cannot accept refunds or cancellations once production has begun.
Refund Timeframes: Refund requests must be submitted within 30 days of delivery. Please allow up to 45 days for the refund to be processed, with an average processing time of 15-20 days.
Refund Details: Refunds will be issued to the original payment method. You will receive a credit for the item's cost and applicable taxes, minus shipping and handling fees.
Store Credit: Customers returning items for a refund will receive 100% store credit.
Shipping Costs: Actual shipping costs will be deducted from refunds for returned items.
Sizing Issues: Exchanges are available for sizing issues, but a full refund may not be issued. Customers will be responsible for return shipping costs.
Damaged or Used Items: We cannot accept returns or exchanges for items that have been damaged or used by the customer.
Please note: Our policy may vary slightly depending on specific circumstances.
For more information or to initiate a return, please fill the form above or contact our customer support team.
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